This site is operated by Bello Chica and the goods you purchase will be supplied by Bello Chica. We are an online business, for the purpose of the law our main trading address is:
62 Little Dock Lane, Honicknowle, Plymouth PL5 2LZ
You can contact us by email at [email protected]
YOUR PERSONAL INFORMATION :
If you submit an order for goods via this site, your order is an offer to us to buy the goods on our website.
We will acknowledge receipt of your order by sending you an automatically generated email acknowledging your order. This is only an acknowledgement of receipt of your order, and no binding contract will be formed between us unless and until we accept your order by seperate email and that payment is cleared.
If the details in the email confirming your order are not correct, or if you are not satisfied with the details in the email, please contact us at [email protected]
Details about your recent orders can be found in your customer login.
PRICE AND DELIVERY COSTS:
We shall endeavour to ensure that the prices quoted on our site are correct. Information displayed on this site is subject to change by us without notice, but those on the site at the time of any order placed will be the prices applicable to that order.
Unless stated otherwise,all prices include VAT but exclude delivery costs.
AVAILABILITY AND DELIVERY:
Information displayed on this site relating to availability is subject to change by us without notice. We cannot guarantee permanent or continuous availability of all products on this site.
All orders are subject to availability at all times.
We will deliver the goods ordered by you to the address you give us for delivery at the time you place your order on the site.
Delivery will be made according to the information on the product pages after your order is accepted.
We are not responsible for any delay in delivery caused by the unavailability of someone to take delivery of the goods. It is your responsibility to contact the post office or courier company as applicable to arrange collection or delivery of products that could not be delivered because you were unavailable.
Payment for goods can be made by the following payment method: Paypal,stripe, worldpay you do not need to register with Paypal in order to make a payment using your debit or credit car
RIGHT TO CANCEL:
You have the right to cancel the purchase of goods without having to give a reason at any time within the cooling off period of seven working days, beginning the day after you receive the goods, this does not apply to certain products on our website, please see below for further information (note 26)
We will not exchange or give refunds for goods that have been worn, washed, soiled,damaged,smell of cigarette smoke, if the packaging is damaged or missing any of the original parts.
We will also will not accept returns on lingerie sets including pants, thongs or briefs, panties, thongs, briefs or hosiery due to health and hygiene apprpriate to the nature of the product.
We do not accept returns or exchanges on items ordered larger than a D cup, you must be sure of your measurements.
We will not refund or exchange any personalised goods.
No returns can be accepted without prior authorisation, please contact us at [email protected] for a returns form.
When you return goods to us because you have cancelled the contract between us during the cooling off period we will process the refund due to you as soon as we have received the item(s) back to us, providing the above conditions are met. However, you will be responsible for the cost of returning the item(s) to us.
Some products shown on this website may vary slightly from the images displayed from time to time.
All claims for delivery shortages and damages must be reported to [email protected] within 3 days of the delivery date.
All packages returned to us undelivered will be subject to an additional charge before being re-shipped.
Bello Chica cannot be held responsible for orders being delayed by incorrect information supplied during the checkout process.
Bello Chica will honour any reasonable returns but due to the nature of our products please read below as a general guideline:
Faulty goods - Please contact us by email before sending the item back to us with a note stating the problem, and the order reference number for the original purchase. We will exchange the item for an identical product or you can have a replacement item to the same value, or we will credit your account if this is not possible
*The goods must be unused
*The goods must be in their original condition & packaging
*The goods must be received by us within 7 days from the day you receive your order
N.B. If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you. Items supplied in sealed packaging that have been opened are non refundable and non exchangeable.
CANCELLATION BY US:
We reserve the right to cancel the contract between us if, for example:
We have insufficient stock to fulfill your order. If we do cancel your order we will notify you by email and re credit your account as soon as possible but in any event within 60 days of your order.
EVENTS BEYOND OUR CONTROL:
We will have no liability to you for any delay in delivering goods you have ordered that is caused by any event or circumstances beyond our reasonable control.
Material on this site may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way without prior written permission of the copyright holder.
PASSING OF RISK:
The risk of the goods passes to the buyer when the goods are delivered or collected.